Your service possibilities

We’re by your side when you need us – as invested in your business as you are. And if it comes to technical difficulties at sea, we respond immediately. Always. Just as you’d expect a true partner would.

Safe and reliable operation

At Eltronic Fueltech, we take great pride in providing the best service for our customers. It is important to us that we are able to ensure rapid service, as we know and understand the importance of reliable operation and the consequences connected to a vessel being inoperative.

As the designer, developer and producer, we provide the kind of knowledge, expertise and insight that is crucial when maintaining a system with the technical complexity as our units’ present. When you chose Eltronic FuelTech to service your product, you are also guaranteed the newest and most recent parts, accurate and correct maintenance and the best recommendations for you.

Spare parts

We provide all the needed spare parts throughout the entire lifetime of our solutions and we offer spare parts for all products in our product portfolio.

Commissioning & Sea Trial

After installation of our products, we offer to send out an experienced engineer with thorough knowledge of our products to do commissioning. This ensures a fully functional product before any gas trial is commenced.

Maintenance

To ensure a safe and stable operation of our units, we offer scheduled maintenance programs where our experienced technicians will do a comprehensive overhaul of the product.

Warranty

Whether your product is within warranty period or not, we are always here to assist you. Just forward your claim with supporting information and we will be ready to help you.

Training

Training on a product will enable you to perform maintenance tasks in a safe, correct efficient way.

Maximizing performance and minimizing maintenance costs: The benefits of long-term service agreements

Our top priority is providing reliable products to our customers. As part of our commitment to reliability and performance, we offer long-term service agreements on our products which come with the following benefits:

Long-term service agreements help address issues before potential equipment failures occur, thus reducing maintenance costs, preventing costly downtime, and increasing uptime.
Long-term service agreements provide direct access to high-quality technical expertise and support. Our certified Service Engineers have been deeply involved in the production of our equipment and their expertise ensures optimal operation and safety at all times.

Gain more valuable insights from Aftersales Director, Kenneth Thorup, as he explains about all the advantages of having long-term service agreements in our latest video.

Want to know more?

You are always welcome to contact us if you want to hear more about your service possibilities.

Contact

About Eltronic FuelTech A/S

Eltronic FuelTech A/S is a global engineering company, working toward a zero-emission maritime industry. We develop and produce high- and low-pressure fuel systems that enable vessels to operate on greener, alternative fuels, including methanol and ammonia, while maintaining a safe and reliable operation.

We provide life cycle services and support wherever your business takes you. We achieve this through our global presence and a team of dedicated professionals committed to your success.

Our locations

Eltronic FuelTech A/S
Kilde Allé 4 | 8722 Hedensted | Denmark
VAT-No: DK-39 96 74 13

Tel: (+45) 76 74 06 02

Eltronic FuelTech China
Room1603-01(Lisbon), Floor 16 | No.1055, West Zhongshan Road, Build A, SOHO Zhongshan Plaza | Shanghai, Post Code: 200051 | China

Tel: (+86) 13564756630

Eltronic FuelTech Korea Yuhanhoesa
Seokgyesandan 3-gil 103 | Sangbuk-myeon, Yangsan-si | Gyeongsangnam-do 50509 | Korea

Tel: (+82) 055-375-2665